8:00am – 8:55am

Breakfast

8:55am – 9:00am

Opening Remarks

9:00am – 9:05am

Introducing David Windley:
Jim Finkelstein
President & Chief Executive Officer
FutureSense, Inc.

9:05am – 9:35am

"Moving Forward Through Change: A Yahoo! Case Study"

David Windley
Executive Vice President & Chief Human Resources Officer
Yahoo! Inc

Interviewed by:
John Hollon
Editor
Workforce Management Magazine and workforce.com

Session topics include, but are not limited to:

• The impact within the HR office of the Yahoo! and Microsoft alliance
• Coordinating the changes experienced with the next generation of the workforce
• Transitioning in a new CEO: the effect of a new leadership model

*This session is off the record

9:40am – 10:20am

Panel Discussion

"Linking Succession Management to Business Strategy: Keys to Success"

Session Description:
Your business needs it. Senior leaders need it, and increasingly Boards demand it. Great succession management strategies drive the growth of leadership capability. Done well, strategic succession planning ensures stability as well as promotes a common understanding of how talent should be cultivated and deployed for the long-term health of the enterprise. But doing it well requires a strong link between the succession management plan, and priorities faced by the business it serves. Driving execution in an existing business, for example, requires an entirely different skill set than penetrating new markets to establish wholly new businesses. And to survive long term, strategies must be driven from top executives. In this session, three senior executives charged with enterprise-level succession and talent management reveal their best practices and insights that drive talent growth in their organizations.

Moderator:
Diane Boyd
General Manager, West District
DDI

Panelists:
Bina Chaurasia
Chief Talent Officer
Hewlett-Packard

Judy Edge
Corporate Vice President Human Resources
FedEx Corporation

Heather McLaren
Director, Consumer Global Talent Development
Symantec

*This session is off the record

10:25am – 10:55am

"Examining the Changing Regulatory and Political Environment and its Impact on Executive Compensation"

Leslie P. Lundberg
Senior Vice President Human Resources
Con-way Inc.

Session topics include, but are not limited to:

• Suggested approaches to balancing risk and performance
• Attracting and retention of executives in challenging times
• Satisfying all of the constituents, the impact of institutional shareholders and their proxy voters, say on pay

*This session is off the record

10:55am – 11:25am

Coffee Break

11:25am – 12:05pm

Panel Discussion
Presented by AchieveGlobal

"Shaping the Customer’s Experience: How Associates Impact Results in a Difficult Economy"

Session Description:
In today’s tough business environment, how the customer perceives a brand—the unique, positive emotions engendered by a skilled and dedicated associate—spells the difference between loyalty and indifference. A culture that produces positive customer experiences begins by recognizing the difference between the business and human dimensions of every customer interaction. This panel will investigate the critical human capital factors involved with creating a successful customer experience strategy. The panelists will reveal how human interaction plays a part in the customer’s perception of a brand. 

Moderator:
Sharon Daniels
Chief Executive Officer
AchieveGlobal

Panelists:
Carrie Beckstrom
Vice President, Learning and Performance
ADP, National Account Services

Jacqui Crockett
Chief Knowledge Officer
Old Republic Home Protection

Todd D. Riesterer
Vice President Human Resources
McAfee

12:10pm – 12:50pm

Panel Discussion

"The Rapid Transformation of the Workforce in Today’s Economy"

Session topics include, but are not limited to:

• Leveraging and engaging “on demand” talent and mitigating associated business risks
• Maintaining a robust talent pipeline: Developing and retaining key talent assets and future leaders
• Keeping the workforce engaged during tough economic conditions

Moderator:
Leighanne Levensaler
Vice President, HCM Strategy
Workday, Inc.

Panelists:
Marissa Andrada
Senior Vice President, Human Resources
GameStop Corporation

Rebecca Callahan
President
SourceRight Solutions

Susan Monaghan 
Vice President, Human Resources, Employee Engagement
Cisco

Alan Ross
Senior Vice President, Human Capital Management
The TriZetto Group

12:50pm – 1:50pm

Lunch
Sponsored by Hay Group, Inc.

1:50pm – 1:55pm

Introducing Marcela Perez de Alonso:
Kate Bullis
Managing Partner
SEBA International

1:55pm – 2:40pm

“Delivering ROI (Results/Outcomes/Impacts): HR Innovation Powers Strategic Planning and Business Impacts.”

Marcela Perez de Alonso
Executive Vice President, Human Resources
Hewlett-Packard Company

Session Description:
In the midst of unparalleled social and economic turmoil, companies must find innovative ways to balance growth goals with leaner resources and a weary workforce. Though the business environment is challenging, the opportunity has never been greater for HR professionals to engage with their business leaders and drive transformational strategies that re-energize their organizations. HP’s HR organization is embracing this strategy to transform itself – seeking innovative ways to deliver greater value, provide deeper insights and drive business results across the company. This session will look at how these transformations have strengthened the role HR plays at all levels of the company, leading to more effective processes and more efficient ways of doing business.

*This session is off the record

2:45pm – 3:15pm

"Building Leaders at All Levels Through a Strong Coaching and Mentoring Practise"

Dr. Sujaya Banerjee
Chief Learning Officer
Essar Group

3:15pm – 3:45pm

Coffee Break

3:45pm – 4:15pm

"Employer Opportunity to Alter Skyrocketing Health Care Costs"

Marianne Jackson
Senior Vice President Human Resources
Blue Shield of California

Session topics include, but are not limited to:

• Reduce cost of health care
• Assist employee’s work/life balance
• Deepen employee engagement

4:15pm – 4:20pm

Introducing Lynn Jolliffe:
Pam Berklich
Senior Vice President
Kelly Services, Inc.

4:20pm – 4:50pm

"Aligning Culture to Business Strategy"

Lynn Jolliffe
Executive Vice President Human Resources
Ingram Micro Inc.

Session topics include, but are not limited to:

• Impacting organizational transformation through understanding the cultural link to achievement of the business strategy
• Implementing a change management approach: The reasons for and how to execute the strategy
• Anticipating, understanding and developing plans to address the challenges and obstacles expected to be encountered over the next year

4:50pm – 4:55pm

Closing Remarks

4:55pm – 5:55pm

Closing Reception

*Please note agenda is subject to change