8:00am – 8:55am

Breakfast

8:55am – 9:00am

Opening Remarks

9:00am – 9:05am

Introducing Jan-Patrick Schmitz:

Matthew Alvarado
President
Passcheck People Counting Systems

9:05am – 9:35am

“The Future of Retail: Distribution Channels, Geography and the Consumer”

Jan-Patrick Schmitz
President & CEO
Montblanc North America

Interviewed by:
Dana Telsey
CEO & Chief Research Officer
Telsey Advisory Group

9:35am – 9:40am

Introducing “Branding and the Customer Experience”:

Marcin Kosciak
Vice President of Enterprise Marketing Management Solutions
Comarch

9:40am – 10:20am

Panel Discussion Presented by AchieveGlobal

“Branding and the Customer Experience”

Session topics include, but are not limited to:

Brand leadership is a crucial element of success in today’s retail environment.   This session will explore the important considerations in managing a brand in today’s retail landscape, including: 

• How technology is used to help deliver the brand experience
• Managing the “in store” experience
• The key role associates play in creating the brand experience
• Insights into the future of brand strategy and the key success factors for executing it well

Moderator:
Sharon Daniels
President & CEO
AchieveGlobal

Panelists:
John Fiske
Executive Vice President and Chief Stores Officer
The Talbots, Inc

Vincent A. Scarfone
Senior Vice President, Human Resources
Duane Reade

Sherwin Socaransky
Vice President of Merchandising & Store Operations
New York & Company

10:25am – 10:55am

“Putting the Fun Back into Retail”

Session topics include, but are not limited to:

• Boscov’s is Alive and Thriving
• The Role of a Strong Regional Retailer
• Gaining Consumer Confidence – Value, Value, Value
• Building Trust – Who needs coupons?  Boscov’s Honest Pricing Advantage

Toni Miller
Executive Vice President & Chief Financial Officer
Boscov’s

Ken Lakin
Chief Operations Officer
Boscov’s

10:55am – 11:25am

Coffee Break

11:25am – 12:05pm

Panel Discussion Presented by Kurt Salmon Associates

“The New Rules of Retail: Thriving within the Legacy of the Great Recession”

Session topics include, but are not limited to:

• A discussion on the changes in the retail industry over the past several decades
• Understanding the patterns of shifting consumer behaviors
• How to succeed in the new retail landscape and prediction on what this new world of retail will look like

Moderator:
Michael Dart
Senior Partner and Managing Director 
Kurt Salmon Associates

Panelists:
David Jaffe
President and Chief Executive Officer
Dress Barn Inc.

Robin Lewis
Chief Executive Officer
The Robin Report

Geralynn Madonna
President & Chief Executive Officer
Signature Styles

Dawn Robertson
President
Sean John

12:10pm – 12:25pm

Thought Leadership Spotlight Presented by Infogroup

“Leveraging Mobile Technology: Customer Acquisition, Engagement and Retention Strategies”

Lori Colantuono
General Manager - Product, Marketing and Operations
Infogroup | Interactive

Session topics include, but are not limited to:
We live in a “do it now,” mobile society. Mobile technologies can elevate retail and CPG firms’ traditional marketing efforts and help their teams acquire, enhance and maintain their interactive databases of prospects and customers. Companies need to adapt to and adopt new interactive technologies to keep pace, and this session will highlight key best practices in leveraging mobile to acquiring and keep customers.

12:25pm – 12:30pm

Introducing Jon Luther:

Birame Sock
Founder
Third Solutions Inc.

12:30pm – 1:00pm

"Building & Leading Great Brands"

Jon Luther
Executive Chairman
Dunkin’ Brands

Session topics include, but are not limited to:
A leader in the foodservice industry for more than 40 years, Dunkin' Brands Chairman Jon Luther has extensive experience building, revitalizing and leading major brands. He will share lessons from pivotal moments during his career in a discussion of what it takes to not only survive in the retail environment but how to bring your brand to the next level.

*This session is off the record

1:00pm – 2:00pm

Lunch

2:00pm – 2:40pm

Panel Discussion Presented by Kalypso

“Winning with Collaborative Innovation: Transforming the Manufacturer-Retailer Partnership”

Session topics include, but are not limited to:

• When practiced correctly, collaborative innovation can help consumer goods manufacturers and retailers increase sales and profitability by up to 20%
• What are the right initiatives and due diligence necessary to achieve this increase in profitability?
• Leading practices for developing a successful collaborative partnership
• Practical steps to transforming the organization at the C-level and with sales and innovation functions

Moderator:
Mike Friedman
Partner
Kalypso

Panelists:
Helayne Angelus
Principal
Kalypso

James Egasti
Former CEO, The Folgers Coffee Company
Board of Directors, Thinkvine Corporation

Ken Lakin
Chief Operations Officer
Boscov’s

Gregory Polcer
Executive Vice President, Global Supply Chain
The Estée Lauder Companies Inc.

2:45pm – 3:00pm

Thought Leadership Spotlight Presented by NAVTEQ

“Title, Utilizing the Power of Location Based Mobile to Drive Store Traffic”

Caitlin Remby
East Coast Head of Sales - Navteq Media Solutions
NAVTEQ

Session topics include, but are not limited to:

• Research and mobile trends
          • WAP vs. App
          • Location relevancy in advertising messaging
• Overview of what retailers are doing to marry mobile with in store purchases
• NAVTEQ’s Mobile Location Based Experience—Case Studies

3:00pm – 3:05pm

Introducing Jill Granoff:

Richard Schurig
Partner and Retail and Consumer Products Industry Practice Director
J.H. Cohn

3:05pm – 3:35pm

“Building Brands and Businesses”

Session topics include, but are not limited to:

• Focusing on the fundamentals
• Understanding your customer 
• Leveraging your brand DNA
• The power of iconic marketing

Jill Granoff
Chief Executive Officer
Kenneth Cole Productions, Inc.

Interviewed by:
Marni Shapiro
Co-Founder
The Retail Tracker

3:35pm – 4:00pm

Coffee Break

4:00pm -4:05pm

Introducing Robert Wallstrom:

Jeff Cashman
SVP of Business Development
Manhattan Associates, Inc.

4:05pm – 4:35pm

"The Cross Section of Luxury & Value:  Building Brand Value"

Robert Wallstrom
President
Saks Fifth Avenue OFF 5TH

Session topics include, but are not limited to:

• The balance between luxury and off-price
• The impact of off price business on “parent” brand
• Expanding customer reach and brand value

4:40pm – 5:10pm

“Serving Your Customer Better: Using the Internet to your Advantage”

Rick Braddock
Chairman and CEO
FreshDirect

Session topics include, but are not limited to:
Most retailers understand that you need to be on the internet, but most don’t truly understand the implications of that. Retailers must learn to tailor their offer to the online shopper in an environment where the customer really is king. Bridging the tremendous divide between internet business and off line business is the key to serving the customer in a different way.

5:10pm – 5:15pm

Closing Remarks

5:15pm – 6:15pm

Closing Reception

*Please note agenda is subject to change