2011 Customer Care Leadership Breakfast (New York)
Wednesday, November 9, 2011
New York, NY
Argyle Executive Forum will bring together members of our Customer Care membership for breakfast and informal round-table conversations. We use our member breakfasts to help determine and drive the topics / trends the membership will address through our meetings and publications over the coming months. The breakfast is by invitation only and will convene approximately 15 Heads of Customer Care.
Agenda is as follows:
8:00am – 8:30am
Breakfast/Networking
8:30am – 8:45am
Opening Remarks by Argyle and Micosoft Tellme
8:45am - 9:30am
Panel with Q&A
Moderator:
Brooks Crichlow
Director of Product Marketing
Microsoft Tellme
Panelist:
Randall Brandt
Vice President, Customer Experience & Loyalty
Maritz Research
Rudy Chang
Vice President & General Manager
Pitney Bowes
Marci Ginzburg
SVP, Global Customer Success
CA Technologies
9:30am - 10:15am
Roundtable Discussion
10:15am - 10:30am
Summation and Breakfast Meeting Concludes
Argyle meetings are by invitation only. If you did not receive an invitation but would like to inquire about attendance, please click here.
A Joint Event With:
Date: Wednesday, November 9, 2011
Time: 8:00am – 10:00am
Location: New York, NY
*Event location will be disclosed to attendees upon completion of the registration process.
Advance registration is required for all member meetings. Registration is not available onsite.
