2013 Human Capital Leadership Forum
2013 Human Capital Leadership Forum
May 30, 2013 - Chicago, IL
JOIN LIKE-MINDED PROFESSIONALS IN YOUR FIELD FOR A FULL DAY OF LEARNING. EXPLORE CUTTING EDGE CONTENT AND EXPAND YOUR NETWORK WITH THE BEST AND BRIGHTEST EXECUTIVES IN THE REGION!
As Human Capital leaders continue to face tough decisions as a result of a still-improving economy, other critical areas remain top-of-mind, including keeping employees engaged, creating succession management plans, handling executive compensation, and increasing influence in the board room. These challenges put a number of new pressures on Human Capital leaders, who must balance business demands while simultaneously satisfying the workforce. These are among the topics that will be discussed at the 2013 Human Capital Leadership Forum in Chicago.
This event will feature insights from top
Thomson Reuters View Bio »
Bob Azman, Senior Vice President, consults with Thomson Reuters’ business units on developing and implementing strategies to improve their overall customer experience. Prior to this role, he had responsibility for the Customer Experience organization supporting the Legal, Government, Risk and Compliance and Intellectual Property Solutions businesses within Thomson Reuters. He contributed to the development of the overall customer experience strategy as well as managed the Customer Service, Customer Technical Support, Reference Attorneys, Education, Training and Development and Client Implementation Services functions. Customer Experience is a global organization with customer contact centers located worldwide. Before joining the company in 2007, Bob held executives roles at Ceridian Corporation, eFunds Corporation and Deluxe Corporation.
Bob earned both his MBA and bachelor’s degrees from the University of St. Thomas in St. Paul, MN. In his spare time, Bob is a guest lecturer in the executive MBA programs at both the University of Minnesota Carlson School of Business and the University of St. Thomas Opus School of Business. He is currently developing seminars for executive education programs at universities focused on developing effective strategies to drive improvements in a company’s customer experience. Bob is also a certified University of Minnesota Master Gardener.
Achievers View Bio »
Kristen has been with Achievers for 2 years, and in her role as Client Success Associate she is passionate about working closely with her clients to establish successful recognition programs that are aligned with their company’s goals, and also make employees feel great about the hard work they’re doing.
Oracle View Bio »
Jeff is responsible for consulting with Oracle clients and prospects to optimize their Talent and Learning processes and help them drive business results enabled by Oracle HCM software. He has spent the past 18+ years consulting with clients on a variety of different Human Resources transformation initiatives, including outsourcing transformation engagements in the US, EMEA, and the Asia Pacific, implementation of talent technology (Learning, Performance, Succession, and integration with the HRIS), the setup of Talent and Learning Administration outsourcing centers in the US, Canada, Poland, India, and China, and assisting clients with defined contribution administration and recordkeeping.
Jeff has helped numerous clients with talent technology vendor selection, partnering to determine which talent technology best fit to their culture and talent strategies. He has architected solutions for clients to help them get more value out of their talent operation and increase focus on strategic initiatives.
Jeff is a certified Project Management Professional (PMP) by the Project Management Institute.
Starwood Hotels & Resorts Worldwide View Bio »
Michelle Cosh is a Director of Human Resources with over 20 years experience in the hotel industry. She joined The Westin Ottawa team in 2002 and has been instrumental in evolving the service culture and creating an environment where everyone can reach their full potential. The team was recognized by the Hotel Association of Canada with the Hall of Fame Award for Human Resources Excellence in 2011 and Michelle was the recipient of the Odgers Berndtson Vision Award for the Human Resources Professional of the Year in 2012.
A graduate from Ryerson University’s Hospitality and Tourism degree program, Michelle also achieved her CHRP designation. Michelle is passionate about developing people, including the next generation of leaders, through her work with Algonquin College’s hospitality and tourism programs.
Outside of the hotel, Michelle enjoys spending time with her family which includes a very adventurous 8 year old redhead.
Catholic Relief Services View Bio »
Judson, in the role of Interim CRS Executive Vice President, oversees all of the HR functions for the employees of CRS. He defines and leads the rapidly changing HR talent marketplace, while aligning resources to meet the needs and solutions of a diverse multi-cultural environment both in the US and overseas.
Earlier in his career, Judson worked for Catholic Relief Services in Vladivostok, Russia in 1993 as a project manager for a large food program. Under his leadership, he designed a project for the disabled and instituted a capacity strengthening project for partners in the social services.
From 1996 to 1998 he worked at the International Finance Corporation (IFC), World Bank, Russia overseeing technical assistance projects and land privatization.
CRS provided humanitarian assistance during the Kosovo crisis and he again returned to CRS, setting up operations in Durres, Albania in collaboration with city and state officials as well as other INGOs and the UN for internally displaced Kosovars. After the peace accord was signed, Judson returned to CRS headquarters in the role of Emergency Response Coordinator and then Team Leader for Europe.
Judson has held a series of leadership positions at CRS over the last decade: starting in 2001, when he became the Assistant to the Deputy Executive Director for Overseas Operations and in 2003 he moved to the position of Senior Director, US operations. In 2006, he joined the Program Quality and Support department in the role of Deputy Director and in 2007, Judson joined Human Resources as Director, fulfilling a long held interest in working with staff and managers on Human Resource issues.
Judson holds degrees from Columbia University, School of International and Public Affairs, with a M.A. in Studies and Policy Analysis & Management, and a B.A. from Tufts University, Medford, MA.
Fifth Third Bank View Bio »
Trisha Fox is the Senior Vice President of Human Resources for Fifth Third Bank Chicago. In this role, Ms. Fox is responsible for setting strategic direction and managing human resources for the bank’s 2,500 employees in more than 190 financial centers and business offices. Areas of responsibility include business partnership, talent development, employee relations, talent acquisition and succession planning, organizational design, change management, and employee engagement.
Before joining Fifth Third Bank in 2011, Ms. Fox was Senior Director Human Resources for Dean Foods where she led a 50 person human resources team supporting over 7,000 sales and operations employees across 20 states. Prior to that Ms. Fox was Senior Director Human Resources – PepsiCo, where she progressed through a number of roles of increasing responsibility on the Frito-Lay, Quaker Oats, Tropicana, and Gatorade businesses. Ms. Fox began her career in Houston, Texas as a Human Resources Representative for Shell Oil Company.
Ms. Fox earned her Bachelor of Science degree in Human Resources from Indiana University of Pennsylvania and her Master of Science degree in Industrial and Labor Relations from West Virginia University.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company has $111 billion in assets and operates 18 affiliates with 1,227 full-service Banking Centers and is among the largest money managers in the Midwest. Fifth Third Bank has enjoyed a number of awards and accolades including:
- Listed in the top 10 in the Superregional Bank category of Fortune’s Most Admired Companies for 10 consecutive years;
- Identified as the seventh strongest bank in the world by Bloomberg Markets magazine, enjoying the highest ranking of only three U.S. banks to make the top 20;
- Named one of the 2011 Leading Companies for Employees with Disabilities;
- Recipient of the 2011 Gallup Great Workplace Award.
Fifth Third’s common stock is traded on the NASDAQ® National Global Select Market under the symbol “FITB.”
Shoe Carnival, Inc. View Bio »
Sean Georges is the Senior Vice President of Human Resources and In-House Counsel for Shoe Carnival, Inc., a fast-growing, 365-store, publicly-traded family footwear retailer (NASDAQ: SCVL) headquartered in Evansville, Indiana. Sean is responsible for providing (servant) leadership for a team of human resources, payroll, benefits, compensation, and in-house legal professionals, in support of Shoe Carnival’s 5,200 employees in 32 states and Puerto Rico, their families, and Shoe Carnival’s customers.
Prior to joining the leadership team at Shoe Carnival, Inc. in 1999, Mr. Georges served as a private business litigation attorney for three years, with a focus on employment and management-side labor law. Before entering the “civilian world,” he served on active duty with the Marine Corps for 13 years in a variety of positions, with the bulk of his service as a Marine Corps Judge Advocate. In addition to prosecuting and defending Marines in locations from Camp Lejeune, North Carolina to Camp Pendleton, California, he supported operational Marine Corps units in Okinawa, Japan, and underway in the Western Pacific, advising on issues relating to Military Law and the Law of War.
Mr. Georges earned his Bachelor of Science degree, with Distinction, from the United States Naval Academy, Annapolis, Maryland, where he also received his Commission as an Officer of Marines. While on Active Duty, he received his law degree from the University of Illinois, and later obtained a Master of Laws from The Judge Advocate General’s School of the Army at the University of Virginia.
U.S. Cellular Corporation View Bio »
Linal Harris is an international business professional, Fortune 500 company executive, writer, speaker, entrepreneur, radio host and life coach. He is also the recipient of a number of honors and awards, such as the Chicago Urban Roundtable’s 2012, 40 Game Changers under 40 award and The Chicago Defender’s 2013, Men of Excellence award. He recently accepted the role of Chief Diversity Strategist for U.S. Cellular® and in this role he develops and oversees the diversity and community outreach strategies for the organization.
Previous to taking this role, Linal assisted in the start-up and management of multiple call centers across the globe with recent efforts in countries like Nicaragua, El Salvador and Jamaica. He has over 15 years of leadership, business operations and technology experience. He has held positions with a number of Fortune 500 companies, both domestic and international.
Chicago is home or Linal and he has a strong passion for inspirational leadership and outreach within his community.
Linal’s passion for leadership is evidenced in his blog http://inspirationalperspective.com where he challenges his readers to murder mediocrity and live their best life possible. Linal continually shares his resources and time with inner city youth by volunteering and inspiring high school juniors and seniors to pursue further education.
SunEdison View Bio »
Matthew Herzberg joined SunEdison (formerly MEMC) in March 2011 as Senior Vice President and Chief Human Resources Officer. Matt joined SunEdison from Express Scripts, Inc., a Fortune 100 pharmacy benefits manager, where he served as Vice President of Human Resources and was responsible for all facets of HR. Prior to that role, he served as the Vice President, Talent Management & Total Rewards and Vice President, Organizational and Leadership Development. Earlier in his career, Matt held various human resources and labor relations positions at companies in the utility, insurance and financial services industries.
Matt earned a BA in Psychology from Southern Illinois University, Carbondale and a Master of Arts in Industrial – Organizational Psychology from Southern Illinois University, Edwardsville. He is currently pursuing his Doctorate in Organizational Theory from St. Louis University.
ATB Financial View Bio »
Leeann Jarman is a passionate person who excels at ideating and creating new stories to solve business problems. She seeks innovative solutions when needed, or aligns best practices to meet the need. Leeann is very curious about others and consults to understand before translating opportunities to solutions. She connects the right people, for the right purpose at the right time and thrives in an environment of facilitated learning and collaboration.
Leeann has over 15 years as a learning professional in various organizations and industries. These experiences have set her up for her current role as Director of Talent Innovation for a regional based financial institution, ATB Financial. Being THE Place to work is the goal of her organization and a key differentiator for them to achieve this is through innovative people practices. Leeann searches the globe to find truly unique and never been tried before solutions that can applied in her business. She also searches for best practices that can be applied to their everyday talent needs.
When not working, Leeann loves to hang out with family and friends, curl in the winter and golf in the summer.
Thor Industries, Inc. View Bio »
Ken Julian, Vice President of Human Resources of Thor Industries, Inc., a NYSE company and the world’s largest manufacturer of recreational vehicles and major builder of commercial buses and ambulances, has more than 20 years of progressively responsible experience in human resources in companies with as many as 8000 employees and revenues in excess of $2.5 billion. Ken has served in both administrative and operational management roles.
Among his significant previous positions, Ken served as Vice President of Administration of Keystone RV, Thor’s largest subsidiary. He was Director of Operations and Human Resources, as well as Corporate Secretary, for Ascot Enterprises, Inc., an Indiana- based major supplier to the recreational vehicle and housing industries. He serves on the Elkhart City Chamber Board and is a member of the Board of Directors for the Elkhart Development Corporation.
Ken Julian holds a Bachelor of Arts degree from Bethel College.
ACCO Brands Corporation View Bio »
David was recently honored by ExecRank as a 2012 Top HR Executive. He is a public speaker and writer on, and recognized as a business and HR thought-leader and architect of, global and regional business and HR strategies delivering excellent operational results. Through his diversified experiences in growth, start-up, consulting, turnaround, and M&A environments, in U.S. and international, public and private companies, David is adept at multi-tasking and synthesizing complexity-to-simplicity in problem-solving and achieving ROI in fast-paced environments requiring initiative, risk-taking, and decisiveness. David’s passion for business and HR excellence drives his leadership priorities of creating “competitive advantage”, attracting, developing, inspiring, and retaining an empowered, high-performance workforce, and building a highly capable, world-class organization. He believes that creating shareowner value and realizing business growth and financial success require collaboration and optimization of best-run shared services, while fostering a winning culture of camaraderie. David’s leadership approach and achievements are through teamwork, anchored by a common vision and core values of ethical leadership, integrity, respect, accountability, embracing diversity, continuous learning, and kaizen-inspired operational excellence.
An enthusiastic coach and mentor, a champion for next-generation leadership development, cultural diversity, and Lean Six Sigma continuous improvement, David’s contributions have consistently exceeded business and financial expectations in strategic design and operational delivery of integrated “people-suite” services. His strength in motivating and delivering business performance is anchored in his belief in people, operating together through aligned and collaborative teamwork and enabled by the empowerment of an organization’s unique and trusting culture. David leads with integrity; partners through inclusiveness; invites and fosters employee engagement and teamwork; creates a highly ethical, confident, and cohesive business culture where professional and personal lives intertwine to create resiliency and care for family; invests in sustainability and citizenship; and builds on a foundational common vision, values, and leadership promise to be transparent and “do the right things for the right reasons” for employees, stakeholders, customers, and community.
Most recently, as SVP/CHRO, Section-16 Executive Officer, and Secretary for the Compensation Committee of the Board of Directors for ACCO Brands Corporation, David held full global accountability for the leadership, design, implementation, and results of HR strategy and operational service-delivery. He held responsibility for a global HR investment of $13.7M and 74 employees to drive and deliver ROI through adaptable, global best-practice programs, processes, and tools. David was also an executive leader on various global governance councils and executive sponsor of multiple global business initiatives, including M&A HR due diligence, negotiation, and post-close integration of an $860M Reverse Morris Trust spin-merge, and a “save the company” divestiture of a $100M non-performing asset. He was the architect and global leader of a three-year, strategic HR functional transformation that integrated multiple, decentralized HR assets worldwide and built and optimized the shared-services, go-to-market value chain which, ultimately, exceeded speed-to-implementation, financial, and service-delivery expectations and rapidly improved HR operating efficiency, effectiveness, and profit-contribution well ahead of plan.
At SAP AG, David held progressively more-responsible executive HR leadership positions culminating in SVP, Global HR Practices and Governance, SAP Global Executive, and Chief Diversity Officer, with responsibility for worldwide HR shared-services strategy, design, and implementation with a $15.3M budget and 60 employees. He drove strategic investment in designing and building an adaptable, global best-practice framework for Compensation and Benefits, Talent Management, Talent Development, Performance Management, Organization Development, Recruiting, Mobility, Employer Branding, Workforce Planning, Diversity, MBA Rotational Program, and Strategic Programs. David also partnered with SAP HRM software development, sales engineering, and product marketing to create and sell HR software tools through new business development and to enhance user experience and productivity through training, conferences, and forums.
As SVP/CHRO and Section-16 Executive Officer for Vectant, Inc., a Marubeni Corporation start-up based in Tokyo and New York, David built the Global HR organization, built and integrated HR programs and services, and trained a team of HR consultants and business partners. During his time at PRIMEDIA, a Kohlberg, Kravis, Roberts & Co. venture-capital, leveraged build-up, David held leadership positions as the senior HR operating executive and as “in-house consultant” on a variety of strategic HR and business initiatives. He was directly involved in decision-making and due diligence in 11 acquisitions, 10 start-ups and ancillary product lines, and 5 divestitures adding net $175M in revenue, $38M in profit, and $45M in proceeds.
David’s early career included a Senior Consultant role with William M. Mercer; the position of Manager, U.S. Planning and HR for Nippon Cargo Airlines and Project Manager, International HR for All Nippon Airways; and as a Consultant, International Business Group for the Management Service Center Co. Ltd., based in Tokyo. He was the Founder and President of Venture Dynamics, based in Japan providing diversified consulting services to public and private businesses and government agencies.
David holds an M.A. in International Relations (Business and Management) from the International University of Japan, a B.A., in Political Science (International Relations) from the University of Minnesota, and an International Studies Diploma from Kansai University of Foreign Languages, Japan, as well as several professional certifications, including SAP Six Sigma Champion, INSEAD Global Leadership Development, Chief Human Resources Officer, Global Professional of Human Resources (GPHR), and Senior Professional of Human Resources (lifetime SPHR). David speaks Japanese fluently and has extensive business and living experience in Europe and Asia. David is active as a community volunteer and an advisor to nonprofit Boards and leadership. He has the distinction of being a licensed instructor from the Urasenke Japanese Tea Ceremony Association.
Fortune Brands Home & Security View Bio »
Elizabeth joined Fortune Brands in January 2000 as in-house legal counsel. Since then, she has taken on increasing responsibility, moving to Assistant General Counsel and Vice President, Compensation & Benefits. In 2009, she became Vice President, Human Resources for Fortune Brands. Prior to joining Fortune Brands, she was a partner at the law firm of McDermott, Will & Emery and in-house counsel at Amoco. Elizabeth earned her BA from Boston College University and her J.D. from Northwestern University School of Law.
Right Management View Bio »
Tim Mooney is a Sr. Vice President and Talent Management Consultant with Right Management and serves as the Regional Practice Leader for the West Region.
He is a seasoned performance consulting expert who specializes in assessment, organizational change, and evaluation. In his role as the Practice Leader, Tim is responsible for providing strategic direction, growing the Talent Management business, developing the consulting team, and ensuring customer satisfaction and measurable results on all projects. Tim is a frequent speaker and writer on the topic of achieving measurable business impact from organizational change and development initiatives.
Tim has worked with numerous clients including Ericsson, Novo Nordisk, Sun Chemical, Sony, Cisco, Toyota, and Chevron where he designed and implemented comprehensive selection systems and culture change projects.
Business/Organizational Leadership Experience
Prior to joining Right Management, he was a Managing Partner and Practice Leader for the Advantage Performance Group (a wholly owned subsidiary of BTS) for eleven years. Prior to his tenure at Advantage, Tim served in a senior management capacity for DDI, working closely with leading global organizations. His roles included Vice President of Sales & Marketing for Assessment, Practice Leader for Targeted Selection, and Regional Vice President.
Tim earned a B.A. degree in Psychology from Butler University in Indianapolis and an M.A. degree in Industrial/Organizational Psychology from the University of Akron.
Blue Cross Blue Shield of Illinois View Bio »
From May 2011 through May 2013, J. Todd Phillips served as vice president of Local Markets and Sales Strategy at Blue Cross Blue Shield of Illinois. In this role, J. Todd was accountable for overall P&L growth of the Local Markets segments which consisted of more than 30,000 commercial accounts generating more than $14 billion in annual revenue. This block of customers included all small and midsized commercial clients as well as hospitals, government agencies and school districts of all sizes. J. Todd and his team of nearly 200 professionals worked directly with the leaders of these organizations and their insurance brokers to develop, implement and monitor creative employee benefits solutions aimed at improving employee health and engagement. Among his major accomplishments while in this role, Phillips and his team completely reversed the negative growth trajectory that preceded his arrival, implemented consultative sales methods that improved client engagement, significantly expanded the diversity of the Local Markets team at all levels, cultivated external relationships that generated new opportunities and defined the strategy to ensure the success of BCBSILs Local Markets segments in the era of healthcare reform and beyond.
Prior to joining BCBSIL, J. Todd spent nearly four years as practice leader for Humanas large group commercial business in the southeastern United States. From 2002 through 2007, he worked at Cigna, where he held executive roles including Chief Operating Officer of the Georgia and Alabama health plan and assistant VP of Strategic Planning & Portfolio Management before that. After graduating from Morehouse College with a B.S. degree in computer science, J. Todd spent the first six years of his career with Delta Air Lines in several roles of increasing accountability. In addition to his bachelors degree, he has also completed executive education programs at the Wharton School of the University of Pennsylvania, Georgia Institute of Technology and the University of Chicago Booth School of Business and was certified as a Six Sigma Master Black Belt.
Born and raised in northern New Jersey, J. Todd and his wife Kirsten are the proud parents of two funloving children, Parker and Mason. For many years, J. Todd has served as a youth sports coach and is active with several community organizations. He currently serves on the Board of Directors of the Boys & Girls Club of Chicago, Little City Foundation, the Streeterville Chamber of Commerce and the Great Lakes Adaptive Sports Association (GLASA), and is a Fellow of the Leadership Greater Chicago Class of 2013. In addition to his Board work, J. Todd is a frequent panelist, keynote speaker and media expert for both industry and community interests.
Hospira View Bio »
Pamela is currently the Vice President, Organization Development at Hospira, the world's leading provider of injectable drugs and infusion technologies, dedicated to Advancing Wellness™. Headquartered in Lake Forest, Ill., Hospira has approximately 16,000 employees worldwide. In 2012, Hospira generated approximately $4.1 billion in sales.
In her role, Pamela is responsible for leading strategy and implementation of programs and services that impact employees globally in the areas of talent management, learning and development, employee engagement, organization culture, organization design, change management, and cross-cultural diversity.
Prior to joining Hospira in 2009, Pamela spent 12 years as an independent organization development consultant, following a 10-year career in financial services. In her consulting practice, Pamela focused on designing, implementing, and integrating sustainable solutions and systems to maximize the value and effectiveness of human capital. She provided blue-chip corporations and non-profits with access to an array of organization development services grounded in sound organizational management thinking and focused business metrics. With an MBA and PhD, Pamela worked with clients to manage their human and financial capital in an integrated way. Her specialty areas included executive/leadership development and coaching, strategic planning, change management, and managing diversity.
Pamela has worked across a number of different industry sectors including financial services, healthcare, professional services, consumer products, insurance, and education. Organizations with which Pamela has worked include Deutsche Bank, Capri Capital Partners, Kaiser Permanente, RapidTrials, Mercer, PriceWaterhouse Coopers, Unilever, Allstate, Blue Cross Blue Shield, Yale School of Management, Graduate Management Admissions Council (GMAC), and The Hispanic Scholarship Fund. In addition, Pamela has worked globally on five continents including North America, Africa, Australia, Asia, and Europe.
Prior to her consultant role, Pamela spent 10 years in the real estate investment management industry, most recently as Vice President, Portfolio Manager with AMB Institutional Realty Advisors, a pension fund real estate advisor.
Pamela was formerly a member of the Affiliate Faculty of the Oliver Wyman Delta Organization & Leadership’s Executive Learning Center, and adjunct faculty at the Presidio Graduate School. She has also been a member of the Professional Coaches and Mentors Association (PCMA), the Organizational Development Network (ODN), and the Society for Human Resource Management (SHRM). She is currently a member of the Board of Trustees of Illinois Performance Excellence.
Pamela holds a PhD in Organizational Psychology, an MBA from Harvard Business School, and a BA in Psychology with a concentration in Organizational Behavior from Yale University.
Mercer View Bio »
Mr. Stoudemire joined Mercer from Aon Hewitt, where he served as the Global Head of Diversity since 2009. A proven thought leader in the space of diversity and inclusion who seeks to enable a transformation of mindset, he is a visionary leader and strategist, certified administrator for the Intercultural Development Inventory (IDI) TM and a certified facilitator in Cultural Transformation Tools TM Tyronne identifies and leverages the opportunities and challenges presented by the expanding multicultural mosaic of worldviews and attitudes regarding health, wealth, and performance given the increasing diversity in the workplace and global marketplace. A globally recognized executive and highly sought-after speaker, Tyronne routinely consults with Fortune 100 clients on diversity strategy, with particular insight around how organizational leaders can understand and harness the shifts evident in national and global demographic trends. Tyronne employs a unique talent that results in extraordinary benefits for individuals and organizations and has a proven ability to advance socially responsible corporate initiatives by fostering strategic relationships to catalyze international grassroots movements.
With more than 20 years of professional experience, Tyronne brings deep knowledge and commitment to Diversity & Inclusion and Community Relations by partnering with various internal and external constituents to consult, advise and advance the work of Mercer’s diversity strategy and community effort. He provides the overall firm wide diversity strategy for recruiting to effectively source and recruit diverse talent across Mercer’s global landscape and is responsible for the strategic planning for local and national events. Tyronne partners with the Orlando Ashford, the President of Mercer’s Talent business to drive the overall operation optimizing a comprehensive suite of diversity programs impacting 19,000 employees within 35 countries. This governance supports and empowers associate network focus groups, leadership forums, and provides opportunities for meaningful dialogue between management and key multicultural talent.
Tyronne provides external diversity consulting for a number of Mercer’s Fortune 500 and 100 clients. He also creates and manages a list of strategic partnerships with key community partners such as: National Black MBA (NBMBAA), Black Data Processors Association (BDPA), National Association of African Americans in Human Resources (NAAAHR), National Society of Hispanic MBAs (NSHMBA), Hispanic Alliance for Career Enhancement (HACE), Out & Equal, Diversity Best Practices (DBP), Working Mother Media, Menttium 100, American Institute for Managing Diversity (AIMD), League of Black Women, National Association of Asian Professionals (NAAP), Association of Latino Professionals in Finance and Accounting (ALPFA), Chicago Urban League, N’DIGO Foundation, Organization of Chinese Americans (OCA), CandidateFive, The Conference Board—Diversity Business Council, FraserNet, Chicago United, and Chief Diversity Officers Forum—with Bennett College.
Tyronne serves as a Board member for the Black Ensemble Theater, the advisory board for: Diversity Best Practices, AIMD, and The Conference Board—Diversity Business Council and the Advisory Council for the NBMBAA Chicago chapter. He facilitates diversity dialogues including: NBMBAA National Conference Workshops—Creating Branding “You” and what’s the Matter with Them! Why Don’t They Get Me?; DBP’s Offshore Global Symposium—Sao Paulo, Brazil—Building a Global Workforce; Chicago United—Drivers of Organizational Change; AIMD—Pursuing the Promise of Diversity and Verging the Gap Between Academia and Corporate America; Chicago High Achievers—A Level Round Table on Diversity; Chicago United—Drivers of Organizational Change; McGraw Hill—Beyond Recruitment: Cures for the Retention Crisis; and Working Mother Media National Conference—From the Mouths of Men: What it Takes to Put Women in the Corner Office. Black Enterprise magazine named Tyronne the “2011 Top Executive in Diversity,” he received The National Eagle Leadership Institute’s (NELI) National Golden Eagle Award in 2007. NELI again presented him with their newest honor in 2008 with the 2008 Peak Performance award. He is a featured, “Top Achiever” in FraserNet’s 2007 2008 Success Guide Worldwide; the Networking Guide to Black Resources. He received the Chicago United Benefactor award and Chicago High Achievers’ Award for Advancement. Tyronne is featured in the 2006 2007 Edition’s of Who’s Who in Black Chicago. The National Association of African American Human Resource Executives (NAAAHR) privileged Tyronne in 2008 for his relentless dedication to the industry with a Leadership appreciation award. He served on the planning committee for HACE’s 25th Anniversary Gala, The Music Institute of Chicago’s 2009 Gala; Soaring Stars, received the Monarch Award for outstanding African American Male 2007, the People’s Voice Award for Most Inspirational African American in Lake County 2007, and the Unsung Hero Award from the Apostolic Church of God in Chicago.
Abbott Laboratories View Bio »
Marlon joined Abbott in December 2007 as Divisional Vice President, Talent Acquisition. In this capacity, he led the function’s global expansion by defining a new team structure, realigning resources, building sourcing competence, accelerating emerging market recruiting, developing key performance metrics and driving accountability.
In September 2010, Marlon joined Abbott Nutrition International as HR Divisional Vice President, based in the United Kingdom. Organizational achievements included improved quality of hire, increased succession depth for key roles, differentiated compensation/ incentive programs, synergistic organization redesigns and best practice leader on-boarding/ career paths.
In Q1 2013, Marlon assumed a new leadership role as Divisional Vice President, Talent & Development. As such, Marlon provides global oversight for Talent Acquisition, Diversity & Inclusion, Talent Management, Performance Management, Organization Design, Learning Development & Delivery, Leadership Programs, and Abbott Talent Systems.
Prior to Abbott, Marlon was the Senior Director of Staffing for Home Depot. During several years with the company, Marlon held managerial roles of increasing responsibility.
Prior to Home Depot, Marlon worked as an Engagement Manager with McKinsey & Company, an international business consulting firm. Through multiple roles and several years with the firm, Marlon consulted Fortune 100 companies in the US and Europe.
Marlon is a graduate of the Harvard Business School, where he earned his M.B.A. and holds a B.A. in Corporate Finance from Morehouse College.
BTS USA Inc. View Bio »
Mr. Toomey serves as Senior Vice President for BTS USA, Inc. His principle responsibilities include engagement generation, conceptualization and implementation, as well operational responsibilities for BTS USA’s Midwest activities. Additionally, Mr. Toomey's account responsibilities have included managing client relationships in the biotech, energy, finance, professional services, consumer goods, and high technology sectors (principally telecommunication, semiconductor, software and computer industries).
Specific client relationship responsibilities included managing the Accenture, Adobe, Applied Materials, Autodesk, Cisco Systems, DHL, Medtronic, Microsoft, Nortel Networks, Genentech, SBC Communications, Sun Microsystems, and Washington Mutual accounts.
Prior to BTS, Mr. Toomey was an investment banker at Bankers Trust in the high yield debt markets. Prior to receiving his MBA in Finance from New York University’s Leonard N. Stern School of Business, Mr. Toomey worked as an Account Executive in the hospitality and computer industries, and built and operated a wholesale clothing business.
View Bio »
Rita Trehan is a recognized expert in Human Resources, Organizational Design and Change Management. She has over 20 years of global private sector experience, working across both developed and emerging markets. Most recently as Senior Vice President, Chief Human Resources Officer, she was responsible for Human Resources, Organizational Redesign, Communications, Performance Improvement and Safety for AES Corporation (NYSE: AES), a global $8 billion energy company.
Bringing a distinctive understanding of how to manage transformation and large-scale change agendas, in a multitude of countries, she has been highly successfully in transforming operations globally. Her global, functional and sector experience combines a deep understanding of how to build organizational capacity within organizations to get results.’
With the proven experience and track record to match, Rita’s ability to “get things done” is demonstrated in her success in building functions from a grass-roots level, while managing integrations and restructuring organizations to align with changing market conditions. Often achieved with limited access to both resources and people, her leadership philosophy is as follows: Keep it simple, keep it business focused and always seeks to combine innovation with practicality.
Consistently respected and cited for her leadership, she has the ability to inspire, engage, and challenge people to reach their highest levels of performance. Her leadership legacy is in being instrumental in the growth and development of talented leaders and inspiring HR people to manage the business of HR.
Rita is personable, candid, and her positive style coupled with her global perspective and insight means she has been able to establish and forge exceptional collaborative alliances with diverse sets of external stakeholders, ranging from C-Suite executives, governments, external partners and individual contributors. She has also held senior level board positions, having been responsible for the Executive Compensation Committee and served on the board of a private/government partnership during her time at AES Corporation.
A recognized Thought Leader, she was ranked in the Top 100 HR leaders across the US in 2012, held the position of Co-Chair of the DC HR Leadership Summit and has been asked to share her insights and perspective on HR at numerous HR conferences. She is the author of a forthcoming book on HR, where she shares perspectives on the ‘real work of HR”
ATB Financial View Bio »
As the Head of Talent and Story for ATB Investor Services, Sherri develops innovative human resources, marketing and communications strategies to support a rapidly growing wealth management firm. She is a strong leader and a perpetual team player, providing associates with extraordinary training and experiences that will help each associate grow within his or her career with ATB. Throughout her tenure at ATB Investor Services, Sherri has received several international awards for her innovative orientation package and industry leading recruitment process, having most importantly been honoured with the HR Summit Award in 2009 and again in 2010. “My mission is to change the way we view the company associate relationship. I would like to help HR professionals see themselves as business leaders who happen to have expertise in HR.”
Sherri has worked hard to create an employee-centric, engaged corporate culture with ATB Investor Services. Sherri implemented a customized flexible workplace initiative to the organization, and documented the experience on her blog (http://workplace2dot0.blogspot.com/). This culture change is radical for the investment community, but intended to transform the way work is done – measuring results instead of time.
Sherri received a Bachelor of Arts in Psychology from the University of Calgary in 1996. Her educational background drives her love of the profession; working with people and discovering the things that motivate them. She is a Certified Human Resource Professional, having earned the distinction from the Canadian Council of Human Recourses Institute of Alberta, the Association of Professional Recruiters of Canada and the Society for Human Resource Management.
AchieveGlobal View Bio »
Pat Zientara is a Regional Sales Director at AchieveGlobal. His primary role is to lead sales and sales support associates in partnering with client organizations to implement strategies that build motivational leaders and high performing sales/service organizations. In this role, he has partnered with many Fortune 500 companies where his experience in global implementations has been essential.
Pat has 15 years of sales and sales leadership experience. Throughout his professional career Pat has worked with a broad base of industries that include manufacturing, pharmaceutical, medical devices, financial services, computer hardware, computer software and retail. Prior to his current role, Pat was an Account Executive with AchieveGlobal. In this role, he was directly responsible for leading client engagements and expanding AchieveGlobal’s business.
Prior to joining AchieveGlobal, Pat was a Client Executive with Huthwaite Inc, sister company of AchieveGlobal. Huthwaite is a sales performance improvement company widely known for the SPIN Selling methodology.
Pat holds a Bachelor of Science in Business Administration from Miami University in Oxford, Ohio.
8:00am â€“ 9:00am Breakfast
9:00am â€“ 9:05am Argyle Executive Forum Opening Remarks
9:05am - 9:10am Introducing Sherri Wright-Schwietz and Leeann Jarman:
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Tim MooneyVP Practice Leader, Talent ManagementRight Management
9:10am â€“ 9:45am â€śWhat is your organizationâ€™s DNA?â€ť
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Do you know the DNA required for your organizations top talent? Join this session and you will be steps closer to solving the mystery and cracking the case! In this session, Sherri and Leeann will share the collaborative effort between the business and talent experience teams to create the fingerprint for the ideal ATB employee. Learn how a thorough investigation, of all the critical clues, will solve the mystery of finding the perfect fit. And by doing this we are no longer competing for the same talent as our competitors as experience isnâ€™t what we need itâ€™s DNA, culture and values fit. Session Takeaways:
- Learn from our investigation to uncover the DNA required for success in our organization and solve the secret of success
- Learn how to leverage experts for different stages of the investigation
- We will share our lessons learned and best practices and what not to do!
9:50am â€“ 10:10am Thought Leadership Spotlight Presented by Oracle
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"Winning the war for talent in a time of talent scarcity"The link between talent and business performance has never been stronger. CEOs are convinced of this fact and more than 75% are changing their talent management strategies to gain a competitive advantage.While improving the efficiency of individual processesâ€”including recruiting, performance management, succession planning, professional development, and compensationâ€”is a good first step, true success comes from executing strategies that are based on holistic views of talent across all your processes.Join us to learn how talent leaders like you are leveraging talent management today. This morning event will highlight the latest human capital management trends and how to:
- Understand the data from your talent management processes and how to connect it to your business performance
- We are entering the age of Career Agility â€“ what is it and how can companies address it.
- Capitalize on the latest social, mobile and analytic tools
Find out why HR leaders are fast becoming key decision-makers within the company. Learn firsthand how to implement HR best practices and elevate HRâ€™s contribution.Jeffrey BrodskyBusiness Transformation Practice Leader - Learning & PerformanceOracle*Please note, this session is off the record.
10:10am â€“ 10:40am Coffee Break
10:40am â€“ 11:25am Panel Discussion
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"Innovations in Strategy Execution and Culture Transformation"Todayâ€™s businesses must chart a course for competitive advantage in rough economic, regulatory, political and competitive waters. And once that strategy is set at the executive level, getting the organization to execute with alignment and velocity is key to the strategyâ€™s success. In the words of AXA Asia Pacific former CEO Andrew Penn, â€śGood execution over strategy separates leaders from players in the marketplace. It is in execution where you succeed or fail.â€ť Culture can make or break strategy execution, and companyâ€™s cultures have been challenged by the economic downturn and constant change. The panel will discuss how HR executives can partner with their executive and business leaders to:
- Build the culture and mindsets that support successful strategy execution
- Align the whole organization to the new strategy, creating authentic commitment and readiness to execute
- Identify and develop the critical business and leadership capabilities needed to successfully execute the strategy
11:30am â€“ 11:50am Thought Leadership Spotlight Presented by Achievers
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"Creating Recognition Accountability With Your Leaders: Westin Ottawaâ€™s Journey"In the hospitality industry, engaged employees mean happy guests, but it takes strong leader to make change work. Michelle Cosh, Director of Human Resources/Service Culture Facilitator at the Westin Ottawa, will explain how her team partnered with Achievers to create Journey Rewards, its online recognition platform. Additionally, Michelle will dive into lessons learned and best practices for getting leaders on board to make recognition a successful tool.In this session you will:
- Understand why Westin Ottawa pursued an online recognition platform
- Learn why accountable leaders are critical to program success
- Be able to implement strategies to create accountability among your leaders
11:50am â€“ 12:10pm Coffee Break
12:10pm - 12:15pm Introducing the "Talent Strategy and Keeping Employees Engaged" Panel Discussion
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:Pat ZientaraRegional Director of SalesAchieveGlobal
12:15pm â€“ 1:00pm Panel Discussion
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"Talent Strategy and Keeping Employees Engaged"Session topics include, but are not limited to:
- How do challenges across different age groups impact productivity and engagement in the workplace?
- How can employers foster loyalty and retain talent by understanding the needs of different generations?
- How have you demonstrated the impact of engagement to build company-wide support and participation in your engagement strategy?
- What are some contributors to connecting employees with one another, promoting a collaborative culture and creating an environment for high performance?
- Using organizational design as a lever for both growth and cost control
- How do you ensure employees feel connected to the organization and understand how their efforts contribute to its success?
- How do a companyâ€™s values contribute to retention?
1:00pm â€“ 2:00pm Lunch
2:00pm â€“ 2:40pm "Developing Customer-centric Business Strategies (In 140 Characters Or Less?)"
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Being a customer-centric company isnâ€™t just about having the best customer service peopleâ€¦.itâ€™s also about ensuring that every function in the organization is aligned to this goal. And in our fast-paced world of tweets and texts, keeping all functions aligned to that goal is necessary and challenging at the same time. And engaging our HCM business partners in this journey is an important first step. In this highly interactive session, weâ€™ll talk about:
- Service strategies â€“ what they are and why they matter (especially to HCMs!)
- Keeping customers who are satisfied AND loyal
- Understanding the role of social media in any service strategy
Attendees will discuss real companies and real stories about customer experience journeys and challenges with a light mix of academic learning so we can apply the principles to our companies when we return to them after the conference.Bob AzmanSenior Vice President, Customer ExperienceThomson Reuters
2:40pm â€“ 3:05pm Coffee Break
3:05pm â€“ 3:40pm Fireside Chat
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â€śThe Ripple Effect of Blind Spots in HRâ€ťLinal HarrisChief Diversity OfficerU.S. Cellular CorporationInterviewed by:Rita TrehanSenior Executive and HR Thought Leader
3:45pm â€“ 4:20pm "Servant Leadership. Turn the Org Chart Upside Down."
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The CHROâ€™s success depends on leading in a highly impactful way . . . as a servant-leader. I intend to challenge our HR leaders to consider this powerful perspective shift. We cannot â€śmanageâ€ť our way to success. If we truly want to meet HRâ€™s #1 Priority of â€śBusiness Alignmentâ€ť, and EARN our seat at the table, we must lead our teams, and lead throughout our organization. I will offer personal examples from my Marine Corps career and from my 13 years at Shoe Carnival, Inc. to make the case.Sean GeorgesSenior Vice President of Human Resources and In-House CounselShoe Carnival, Inc.
4:20pm â€“ 4:25pm Argyle Executive Forum Closing Remarks
4:25pm â€“ 5:25pm Reception
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*Please note, the agenda is subject to change.
Explore the most critical challenge areas and hot topics for HR leaders such as:
Examine how your organization is using technology to better align HR with the business to drive results, and how these adjustments are impacting the bottom line. Our speakers will discuss:
- Using workforce and predictive analytics to make decisions
- Leveraging mobile and social tools to manage recruiting efforts
- Modernizing the function through adoption of new skillsets
- Sharing the impact of human resources with the executive team
Empowering the workforce
Review the obstacles of building a unique organizational culture through employee engagement, and the importance of finding solutions to develop workforce efficiency. Get briefed on:
- Pinpointing employee needs and wants through effective communication
- Measuring the success of training initiatives and learning opportunities
- Providing engaging learning and development options for staff
- Deploying tools to nurture leaders and grow engagement from within
Recruiting top talent
Reflect on major issues that are intrinsic to identifying top talent and maintaining a high level of engagement, and discuss how the candidate profiles differ across generations. Gain insight into:
- Approaching and engaging the digitally savvy candidate
- Using innovative tools to attract and empower
- Prospecting smart with a strategic, targeted workforce plan
- Maintaining selectivity while humanizing the application process
The role of HR
The HR discipline continues to evolve in scope and practice. Discuss the ways human capital executives are change agents, reviewing the challenges of creating a results driven vision and culture. Hear about:
- Aligning the organization with a new 'people' strategy
- Creating a high performance culture that supports business goals
- Leveraging mechanisms and tools to motivate and engage employees
- Making a difference through a larger role on the executive team
Still have questions? We have answers.
I want to attend, but what if I'm unsure of my schedule and need to cancel my participation?
Just let us know. We understand that schedules
we always have a waiting list for this event,
and if you don't
cancel, we will assume you are still attending
and your spot will
go unused. If you must, cancel at least 48 hours
prior to the
event to make room for others!
What if I can't be OOO for a whole day, or need
to come late?
We have wifi and private rooms available for
attendees to take
calls and spend some quiet time on emails, as
well as access to
printing. Have a morning meeting you can't miss?
No problem. This
event was designed for busy executives - we get
I'd like to bring some colleagues. Do I need to
Events are more fun with friends, and we'd be happy to host your team. You can have them register online, or send us their names, titles and email addresses and we will take care of it for you!
I don't see the event venue listed. Where will
the meeting be
To maintain exclusivity, we don't release the
venue address until
the registration process has been completed. All
details will be shared once you have requested a
pass and been
The 2013 Human Capital Leadership Forum in Chicago
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Traveling for the event? Stay at one of our
Please note the below is a preferred hotel of Argyle Executive Forum. Please specify that you are part of the Argyle Executive Forum rate when booking sleeping rooms in order to receive a discounted rate of $175.00 per night, taxes not included.
Continuing Education Credits:
Please note that Continuing Education credits are not offered for this meeting.