2017 Human Capital Forum: Employee Experience in the Digital Era
Why You Should Attend!#ArgyleHR
As the digital era continues to transform modern consumer expectations, HR executives are grappling with modern employee expectations how to enhance the employee-employer relationship. Join Argyle Executive Forum to explore these topics further at our 2017 Human Capital Forum: Employee Experience in the Digital Era in San Francisco. Throughout a full day of thought leadership content and networking, we will focus on the most pressing issues that human capital executives are facing in 2017, with an agenda geared specifically towards CHROs, Chief People Officers, Chief Talent Officers, Chief Learning Officers and Chief Diversity Officers, as well as VPs and Directors of HR, talent, learning & development, change management, and HR analytics in a leadership role. Key topics that we will discuss include:
- Designing the employee experience to foster efficiency, engagement, and empowerment
- Exploring how digitalization will continue to impact corporate structure, employee vs. employer expectations, and organizational culture
- Mapping the employee and workplace journey
- Leveraging technology and data to manage the candidate and on-boarding process
- Social media and mobile recruitment strategies to identify top talent
- The role of employee engagement surveys and performance management within the modern organization
- Fostering employee communication and innovation in the workplace
Our keynote presentations, fireside chats, panel sessions, and networking breaks will enable candid discussions with your peers focused on these topics and more. Speakers at our 2016 San Francisco Forum included Richard Taylor, SVP & Director of Human Resources at Intel Corporation; Paul Pastrone, VP, Global Talent Management at Lenovo; Tami Cabaniss, VP People at PayPal; Terese Kemble, SVP Human Resources at LAM Research Corporation; Tracy Layney, SVP & CHRO at Shutterfly; and more.
We look forward to bringing together another fantastic faculty in 2017, and to hosting you alongside our community of Fortune 500 HR leaders hailing from Northern California and beyond!
This event will feature insights from top executives, including:
If you'd like to recommend a speaker, please email Diana Caldera at firstname.lastname@example.org.
University Of California, Irvine View Bio »
Ramona Agrela serves as associate chancellor and chief human resources executive at the University of California, Irvine (UCI), where she works in close collaboration with the chancellor, provost, executive vice chancellor, and other senior campus officials, to implement the vision and goals of the campus and administer policy, programmatic, and personnel initiatives. She is the senior university official responsible for all Human Resources administration and operations on the campus and at the UCI Medical Center, developing HR strategy for the entire enterprise, working closely with the UC Office of the President, and representing the interests of staff at the cabinet level. She also oversees the Chief Executive Roundtable and the UCI Alumni Association, among other responsibilities.
Ramona serves as a member of the chancellor’s cabinet and other advisory groups, and plays a critical role in the effectuating of decisions. She has a strategic role with UC Irvine’s Senior Management Group, Budget Work Group, Council on Campus Climate, Culture & Inclusion, and Public Art Committee, and participates actively on various system-wide committees.
Ramona is involved in her community both professionally and personally. She sits on the board of the Orange County Compensation and Benefit Association, the University of California Committee for the Status of Women, the UCI Continuing Education Human Resources Advisory Board, and on the Irvine Barclay Theater board. She is also active with the Society for Human Resources Professionals, the College and University Personnel Association, WorldatWork, the Orange County Workforce Development Council, and the Irvine Chamber Economic and Workforce Development Council.
Ramona holds a bachelor of arts in economics and a master of public administration degree, both from California State University, Fullerton. She began her career at UCI as the assistant director/compensation manager in Human Resources. From 2005 to 2008, she served as assistant dean of UCI’s Claire Trevor School of the Arts. She assumed her responsibilities as associate chancellor in the Chancellor’s Office in 2008 and added her role as chief human resources executive in 2015.
Questback View Bio »
Carol Lee Andersen, President of Questback, is an exceptional executive woman in technology, voted as one of the Top 150 Most Powerful Women in New Zealand. Carol Lee joined Questback on the foundation of an esteemed career including 23 years of leadership at IBM, SAP, SAS, and Oracle. A global executive, Carol Lee lead Tier 1 information technology teams in New Zealand, Australia, Asia-Pacific, and North America. She has assisted numerous Forbes 1000 enterprises solve their toughest challenges in innovation, business intelligence, human capital management, and advanced analytics.
Carol Lee's leadership and business acumen are evident whether advising the Minister of Technology, founding the non-profit Women in Technology, or serving on the executive boards of innovative startup companies and educational institutions. Her leadership is distinguished by a captivating ability to relate to people on all levels - from the boardroom to the frontline. Involved with various events such as Bersin by Deloitte’s IMPACT conference and SHRM’s HR People + Strategy conference, Carol Lee is a human capital visionary in belief and action: People matter. Get their insight.
PayPal View Bio »
Aimie Aronica is the Global Head of Employee Engagement at PayPal. She is responsible for enabling culture and employee engagement at PayPal. Aimie has created innovative employee engagement programs such as the Technology Leadership Program, the International Small Business Challenge, Recharge, and revamped our new hire onboarding along with many other programs. Aimie is well known for creating a coalition of the willing and connecting passion to impact. She solves complex business needs with a creative and innovative approach. Aimie has just moved to the People Team (HR) after 20+ years working in technology at companies like HP, Sun Microsystems and PayPal. Aimie graduated from San Jose State University with a degree in Pre-Law. Aimie lives in Austin, Texas and when she is not engaging employees you will find her on the lake with her boys and dog.
Virgin Pulse View Bio »
Chris Boyce is an accomplished technology entrepreneur who brings more than 20 years of consumer loyalty, enterprise, and consumer software experience to Virgin Pulse. He joined the company in 2006 as EVP, Product, Marketing, and Business Development. Soon after, Chris became Virgin Pulse’s CEO and joined the company’s board of directors. Leveraging Virgin’s philosophy that business should be a force for good, Chris’ leadership has been instrumental in guiding Virgin Pulse’s development of market-leading, technology-based products and services that help employers improve workforce health, boost employee engagement, and enhance corporate culture.
Chris has a deep background in corporate and consumer loyalty programs – he was the co-founder and former VP of Business Development at Upromise, a 13 million-member online loyalty coalition and college savings account business. There, he built a business development team that now boasts the largest and most comprehensive partner coalition of any loyalty program in the U.S. Before founding Upromise, Chris founded and served as director of the health care business unit at Trilogy Development Group in Austin, Texas.
Chris has an MBA from Harvard Business School.
Hewlett Packard View Bio »
Luciana leads Employee Connection and Contribution at HP Inc., overseeing employee communications, engagement, culture, and sustainability.
With 20+ years of experience, Luciana specializes in helping corporate leaders achieve business results by engaging employees with the company, their colleagues, and their work. She has led both internal and external communications teams, building deep expertise in executive communications, employee engagement, corporate culture, organizational development, and leadership development.
Prior to joining HP in 2015, Luciana spent four years at Apple, where she first helped create and launch Apple University and then moved to HR, where she led internal communications. Before that, she spent four years at PwC, where she developed executive communications for the firm's senior partner and directed the firm's leadership development efforts. Luciana began her career at Sapient, where she started the company's internal communications function and award-winning news portal. She also consulted for MIT, Manulife, and Merck, among other clients.
Luciana has received the prestigious International Association of Business Communicators’ Gold Quill Award. She has a BA in English and Anthropology from Amherst College and an MBA from Boston University. She is married, loves to travel, and is happy to call the Napa Valley her home.
Savers View Bio »
Speaker bio coming soon...
Cisco Systems View Bio »
Alex Goryachev is an entrepreneurial go-getter. He takes risks, thinks ahead, and loves making way for new innovations. Over the past 20 years, he’s made it his business to turn disruptive concepts into emerging business models.
For him, it’s all about a passion to create a strategy and then drive it home to “get things done.” And as Cisco’s senior director of Innovation Strategy and Programs, he has plenty of opportunities to put this passion to the test.
He sparks internal innovation by providing employees at all levels the chance to share their big ideas, many of which make their way into the company’s innovation engine. Alex also carries the torch for co-innovation across Cisco’s ecosystem.
He’s especially excited about Cisco's Innovation Centers, which can be found in major cities around the world. Led by Alex, these hubs bring together customers, partners, startups, accelerators, governments, research communities, and universities in a lab setting. Their goal is to discover, develop, and implement game-changing, outcome-based solutions.
He also heads up the Cisco Innovation Grand Challenges. These polished events help creative thinkers bring their technology ideas to life. And then there’s the Cisco Technology Radar, the company’s engine for identifying emerging technology transitions.
Alex began his Cisco journey in 2004 with a singular focus: Innovation. He defined and operationalized several high-profile Cisco initiatives, including the company’s Country Transformation plan for Cisco in emerging markets. He also held senior roles in Development, Marketing, Finance, and Channels, providing him a 360 view of how a great company ticks.
Prior to Cisco, Alex was a successful consultant with extended assignments at Napster, Liquid Audio, IBM Global Services, and Pfizer Pharmaceuticals.
HighGround View Bio »
Andee Harris brings more than 20 years of experience to her role as the Chief Engagement Officer at HighGround. She joined the team in April 2016 and is responsible for thought leadership, market share growth, new business development, multi-channel marketing strategies and revenue management. Most recently, served as the vice president of sales and marketing for The Marcus Buckingham Company. Before that she led sales and marketing for Syndio, a people analytics software company. She provided strategic direction and day-to-day operations for the sales and marketing team. Andee was also the driving force behind Syndio’s rebranding and positioning from communications and academic research to a people analytics company.
Blue Diamond Growers View Bio »
Speaker bio coming soon...
San Francisco Public Utilities Commission View Bio »
Carl Luckenbill has worked in the learning & development field for over twenty three years. He started his career in the United States Navy where he developed his passion for facilitating others learning. He then spent several years at Hewlett Packard and at Automatic Data Processing (ADP), and is now the Chief Learning Officer for the San Francisco Public Utilities Commission (SFPUC). He has an undergraduate degree in Workforce Development from Southern Illinois University at Carbondale, a Master’s degree in Adult Learning from Oregon State University and a Master’s degree in Organizational Psychology from Antioch University.
Carl’s personal mission statement is “to facilitate human development to its fullest potential.” He uses this simple statement to guide him in his work and the career choices he makes.
Carl’s main area of focus at the SFPUC is employee learning & development, specifically in the areas of leadership, management and interpersonal skills development. He and his team also spend a great deal of time working on organizational design and development projects.
Lenovo View Bio »
Paul leads the talent management Center of Excellence at Lenovo, a Global 500 company providing innovative consumer, commercial, and enterprise technology with a Top 3 market share in PCs, notebooks, smartphones, tablets and servers globally. His team helps business leaders identify strategic capability requirements and integrates the human capital and organization development solutions that will help make the business strategy succeed. Prior to joining Lenovo Paul was VP of Learning and Organization Development at Hewlett Packard, supporting the 35,000 worldwide employees in HP's Printing and Personal Systems (PPS) division from its creation in early 2012. Prior to joining HP Paul lived in London for 11 years where he was a partner in Accenture’s UK Talent Management and Organization Performance consulting practice, working with global clients on talent strategy execution. Previously he served as VP of International, and Managing Director, Europe, as a member of the leadership team that took the corporate learning infrastructure cloud services company DigitalThink though it’s highly successful IPO in 2000. Prior to moving to Europe, Paul was VP of Latin America at International Data Corporation (IDC), and VP of Software, Systems and Internet Research at Gartner Group.
The Gap View Bio »
During her 20 years in Human Resources, Sudarshana’s career has taken her career across the globe from Honeywell in the US to Honeywell in Shanghai to Avery Dennison in Hong Kong. In April, 2014, Sudarshana joined Gap as Vice President of Human Resources and Communications, where she is responsible for the end to end human resources strategy and execution of the $11B Global Supply Chain organization, comprised of 7000 employees across 15 countries. Sudarshana earned her MA in Economics from the University of Madras and then went on to earn an MS in Human Resources and Labor Relations from Michigan State University. In her spare time Sudarshana enjoys reading and yoga.
CBS Interactive View Bio »
Trisha Stiles is the Senior Vice President of Human Resources for CBS Interactive, a top 10 global Internet property and the #1 publisher of premium content online. CBS interactive is based in San Francisco, California and its properties include CBS.com, CNET, CBSSports.com, TVGuide Digital, CBSNews.com, and others.
In her role, Trisha oversees HR Business Partners, Talent Acquisitions and People Operations across CBS Interactive globally, with her team strategically supporting business goals as well as working to create a diverse and engaging culture. Trisha joined CBS Interactive in 2011 as a Director and then VP for CBS’s Entertainment, News, and Sports brands and, soon after, was also managing HR Operations for all of CBS Interactive. She oversaw company-wide strategic projects such as Work Force Planning, Performance Management and Compliance, and was promoted to Senior Vice President for all of CBS Interactive in 2014.
Prior to joining CBS Interactive, Trisha served the Director of HR for Cable and Distribution where she oversaw the Syndication, Digital Distribution, Cable Studio and Cable Development teams across the USA, Syfy, Bravo and Oxygen properties, Director of HR for the NBC San Diego TV Station, and the Leader of Six Sigma for all of HR at NBC. In that role she earned her Six Sigma Black Belt while working on strategic HR initiatives and major projects such as the NBC and Telemundo integration and the NBC Universal merger. Trisha joined NBC Universal in the competitive GE Human Resource Leadership Program (HRLP) where she spent time in rotations at NBC and on the GE Internal Audit Staff.
Trisha has experience working with Employee Resource Groups and Diversity initiatives which include: the GE Woman’s Network, GE Mentors, CBSi Cares, Students Rising Above and Open a Door Foundation. As a leader in these organizations, she has helped promote diversity and giving as strategic and essential business initiatives.
Trisha holds a BA in Psychology from UC Santa Barbara and an MA in Organizational Psychology from Columbia University. She is currently pursuing an MA in International Affairs with a focus on Finance and Business at Columbia.
8:00am – 9:00am BREAKFAST
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Kick off the day with a healthy breakfast and networking. Connect with your peers in the HR community from a variety of industries before the morning’s content begins.
9:00am – 10:00am OPENING KEYNOTE featuring CISCO SYSTEMS
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In today’s digital era of accelerated change, every employee needs to think and act like an agile entrepreneur in a startup. That’s a daunting challenge for any large organization with established job roles and functions. At Cisco, a “coalition of co-conspirators” that includes a leading role from HR has mounted a grassroots movement to ignite a more entrepreneurial environment across all functions, grade levels and geographies.
Cisco’s recent Innovate Everywhere Challenge urged all of its approximately 72,000 employees in more than 120 countries to tap into their passions, team up, disrupt and innovate game-changing solutions together. Driven by Alex Goryachev, senior director of Innovation Strategy and Programs, nearly 50 percent of the workforce engaged, submitting more than 2,000 ideas from 1,100 teams. Collaboration with HR was key to the success of the challenge and a follow up My Innovation program. In this session, you will learn:
- How to ignite an innovation disruption across the entire workforce to help transform cultures into startup-like environments
- The importance of HR’s involvement in leading or taking a major role in a cross-functional, grassroots approach to change
- How to get full participation and commitment from the CEO and executive leadership team to help drive transformation
Senior Director of Innovation Strategy and Programs
10:00am – 11:00am MORNING NETWORKING BREAKS
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Take a break to make new connections and discuss the morning presentations over coffee and snacks.
11:00am – 12:00pm “Employee Empowerment: A Modern Approach to Performance & Engagement”
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HR faces the unique challenge of not only defining what effective performance management and employee engagement actually mean, but also putting strategies and processes in place to achieve them. Today’s panel will discuss the performance and engagement strategies that work (and those that do not), ways to establish a strong company culture, how to accommodate today’s disperse and diverse workforce, and the HR technologies that enable new approaches.
- How do you define employee engagement?
- What challenges are HR executives seeing with regards to employee engagement in the workplace?
- How has the social/mobile era impacted corporate structure, employee vs. employer expectations, and the overall employee experience?
- What is the role of Performance Management relative to employee engagement?
- What Performance & Engagement strategies are in place today, what’s working? What’s not?
- How are you leveraging technology to create a stronger organizational culture and improve performance?
- Has HR shifted their focus on empowering employees to take charge of their performance and development in your organization?
- Looking ahead, how can HR develop and keep a highly engaged workforce that drives consistent productivity?
- How are your HR teams leveraging analytics today, what measurements are important to your organization?
12:00pm – 1:00pm “The Evolution of HR in the Digital Era”
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- Technology trends and its impact in organization growth and productivity
- Building a digital-first HR strategy
- Integrating social media, mobile, analytics, and cloud in talent management and acquisition
- Leveraging technology to enhance employee collaboration and teamwork
- Real-time engagement evaluation
1:00pm – 2:00pm LUNCH
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Take a midday break to grab lunch, network with your peers, and discuss the morning presentations.
2:00pm – 3:00pm AFTERNOON KEYNOTE: “Integrating Digital Learning in a Multi-Generational Environment”
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Join Carl Luckenbill, Chief Learning Officer at the San Francisco Public Utilities Commission as he shares how he integrated Digital Learning at his organization. This session will cover:
- Introducing a Digital Platform – While working for the Research and Development division for the company he was previously with, Carl had introduced an eLearning platform as a way to provide on-demand learning in the areas of Project Management, Desktop Software, Information Technology and Management/Leadership. The system also contained electronic versions of many books representing these same areas. And nobody used it, at first.
- Second Experience – As the Chief Learning Officer at the San Francisco Public Utilities Commission, Carl was looking for a way that our employees would be able to learn on their own. Carl was also looking for a way to integrate eLearning as a part of a blended curriculum to reduce the amount of classroom time required to learn a subject. Carl reached out to a couple of different companies who offered eLearning and selected the same company that he had used at my previous employer, but this time with a government discount. And nobody used it, at first.
- Searching for a Solution – In both cases Carl had run into the same problem: we did not have a bunch of Digital Natives working for us. In fact, most employees had been around for a long time and eLearning was not something they were used to. Most of their employees had never taken an online course in their whole careers.
In both cases they have had to reach across the Digital Divide that separated the digital immigrants and the digital natives to introduce this learning methodology to both, and so far, there have been mixed results. Carl will be speaking to this process of communication and relationship building during this keynote presentation.
Chief Learning Officer
San Francisco Public Utilities Commission
3:00pm – 3:30pm AFTERNOON NETWORKING BREAKS
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Take a break to switch tables, meet some new peers, and discuss the afternoon presentations over coffee and snacks.
3:30pm – 4:00pm AFTERNOON KEYNOTE: “How PayPal is Re-Imaging the Employee Experience”
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How do you create the pull rather the push? How do you create magical moments for your employees that feel authentic and are enduring. How do you think about HR initiatives as people products? All of these questions will be answered when we reimagine the employee experience.
Global Head of Employee Engagement
4:00pm – 5:00pm CLOSING RECEPTION
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Wrap up the day with a cocktail (or a few!) and hors d'Oeuvres. Head home with new connections and a notebook full of key takeaways to implement back at the office.
Explore the most critical challenge areas and hot topics for HR leaders such as:
Examine how your organization is using technology to better align HR with the business to drive results, and how these adjustments are impacting the bottom line. Our speakers will discuss:
- Using workforce and predictive analytics to make decisions
- Leveraging mobile and social tools to manage recruiting efforts
- Modernizing the function through adoption of new skillsets
- Sharing the impact of human resources with the executive team
Empowering the workforce
Review the obstacles of building a unique organizational culture through employee engagement, and the importance of finding solutions to develop workforce efficiency. Get briefed on:
- Pinpointing employee needs and wants through effective communication
- Measuring the success of training initiatives and learning opportunities
- Providing engaging learning and development options for staff
- Deploying tools to nurture leaders and grow engagement from within
Recruiting top talent
Reflect on major issues that are intrinsic to identifying top talent and maintaining a high level of engagement, and discuss how the candidate profiles differ across generations. Gain insight into:
- Approaching and engaging the digitally savvy candidate
- Using innovative tools to attract and empower
- Prospecting smart with a strategic, targeted workforce plan
- Maintaining selectivity while humanizing the application process
The role of HR
The HR discipline continues to evolve in scope and practice. Discuss the ways human capital executives are change agents, reviewing the challenges of creating a results driven vision and culture. Hear about:
- Aligning the organization with a new 'people' strategy
- Creating a high performance culture that supports business goals
- Leveraging mechanisms and tools to motivate and engage employees
- Making a difference through a larger role on the executive team
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