Jason Allen is Vice President of Multichannel for GameStop, a family of global specialty retail brands that makes customers favorite technologies affordable and simple. In this role, Jason is accountable for the overall strategic development of GameStop’s multichannel business initiatives, as well as the organization’s customer care and creative services functions. Since joining GameStop in 1999, he has focused on delivering consumer-centric strategies for the organization, developing a multichannel strategy, and driving integrated cross-channel solutions that drive business growth and promote GameStop’s unique value proposition.

Christina comes to BloomReach following a successful career in software development and management consulting. Previously, she was a Manager at Bain & Company focusing in the technology, retail, and strategy practices in the Chicago office. Christina is also an experienced computer programmer where she focused on site search, merchandising and payments functionality as a founding team member at both Hewlett-Packard and Walmart's e-commerce sites. She holds a BA in Mathematics from Saint Mary's College and an MBA from Harvard Business School.

Brett Bair has nearly 20 years of digital and multichannel marketing experience at new business startups and top ecommerce firms. His unique perspective on building results-driven teams designed to meet the needs of today’s agile businesses has driven over $2 billion in incremental revenue for more than 200 customers.

Today, Brett is Senior Director, Client Advocacy, at Monetate, a marketing acceleration software company based in Conshohocken, Pennsylvania. He helps grow a roster of client advocates and manages customer references, and loyalty initiatives to help build a world-class brand. Brett dedicates himself to forming relationships and expanding clients’ willingness to participate in sales- and marketing-related activities while advocating for customers both inside and outside Monetate.

Chris leads the implementation of a guest-centric data and CRM strategy for Hyatt. Chris began his analytic career at New Election Service where he organized vote tabulation and later served as the first Exit Poll Operations Manager for Voter News Service. He has also served as the VP of Strategy and Research for Fontainebleau Resorts and implemented the first Voice of the Customer program for Mandalay Resort Group.

Brad is responsible for Business and Operational oversight at Broadleaf Commerce, an Enterprise Open eCommerce provider which include well known B2B and B2C brands such as Google, Pep Boys, Waste Management and The Container Store.  Prior to joining Broadleaf, Brad led eCommerce and digital strategy projects at clients such as GameStop, National Geographic, and Freeman Group, as well as spent 12 years supporting global outsourcing of billing, application development and back office services, managing over 60 client and 200 partner relationships.  Brad is a graduate of Southern Methodist University.

Chip Burgard is Sr. Vice President of Marketing in the Mortgage Division of Citibank. He has almost 20 years of marketing experience, primarily in the Financial Services and Mortgage industries. His expertise is in B2C direct response marketing, using channels such as direct mail, digital marketing (SEM, Display, Lead Aggregation) and inbound/outbound calling.

Trae Clevenger is a senior vice president and the leader of Targetbase’s consulting practice, Targetbase Element. He and his team of proven thought leaders bring deep, applied expertise to the development and implementation of each client’s optimal customer relationship strategy.

Trae is passionate about applying evidence-based approaches to drive more impactful business strategy. With a rich background in advanced analytics, digital engagement and customer strategy, Trae has delivered measureable results for leading companies across industries for over 20 years.

Prior to joining Targetbase in 2004, Trae worked internationally for a global consumer packaged goods company as the leader of business economics for Europe. Trae holds a bachelor’s degree from Texas A&M University and an MBA from the University of Texas at Dallas with concentrations in economics and statistics.

Phillip Easter directs the mobile application development and strategy for American Airlines. He has more than 20 years of IT experience and has been in the mobile space for the past nine years. His small, agile team at American was the first in the industry to deliver native customer applications on all the major mobile platforms. Prior to American, Phillip worked in the startup world focusing on mobile User Generated Content.

For more than three years, American Airlines has staked its claim as an industry leader in the mobile space by developing a variety of useful tools, including a robust suite of mobile apps for its customers on the go. From checking in for flights to retrieving mobile boarding passes to setting up flight status notifications, American Airlines has put control of the travel process at the customer’s fingertips and continues to make innovations that enhance the customer experience.

American’s apps are developed with a focus on the unique attributes of a specific mobile device, which makes for simpler and timelier updates as new device features are released. This also allows American to stay ahead of the competition in app innovations.

American's mobile app is on more devices than any other airline and has had more than 12 million downloads since its launch.

Speaker bio coming soon...

Mike Feltz brings over 25 years of media sales and management experience to GumGum’s sales leadership team. As Vice President of Midwest Sales, Mike is responsible for sales strategy, team development and execution across a 16-state region.

Prior to joining GumGum, Mike was Director of Midwest Sales for USA Today Media Group where he led cross-platform media sales for their online, mobile, tablet and newspaper product platforms.

Throughout his well-rounded career, Mike has held positions in the online, mobile, digital out of home and television industries, having served as Director of Midwest Sales at Reuters Media, Director of National Accounts at Yahoo, VP/Midwest Sales at Gas Station TV and Regional Sales Manager at The Weather Channel. He began his career as an Account Executive with WDIV-TV in Detroit.

Jakki Geiger is the Senior Director of Master Data Management (MDM) Solutions Marketing at Informatica. MDM is the second-largest business unit and one of the fastest growing product lines at Informatica, which delivers immense value to line of business leaders. As a marketing executive, her 3 strategic imperatives are driving go-to-market strategy for solutions that meet business needs, building pipeline with content based on customer success and enabling the sales team to take our solutions to line of business leaders.

Over the course of her 15 year career spearheading marketing for companies of all sizes— from 10 employees to 50,000 employees— she has experienced the pain of dealing with inaccurate, inconsistent and disconnected customer information before being able to execute marketing campaigns and accurate reports. Of course, this was before joining Informatica. At Informatica we use MDM, Data Quality and Data Integration to ensure we have accurate, consistent and connected customer information to optimize the sales and marketing process. She came to Informatica through the Siperian acquisition.

Before Informatica, She has helped several startups achieve exponential growth through innovative marketing programs that use the voice of the customer, influencers and thought leadership to drive demand. These companies were successfully acquired by companies such as Oracle, Thomson Reuters and Informatica.

Jakki graduated magna cum laude with an M.A. in integrated marketing communications from Emerson College in Boston and earned a B.A. with honors in Psychology from McGill University in Montreal, Canada. She works at Informatica’s headquarters in Redwood City, California.

www.linkedin.com/in/jakkiglivickygeiger/

Speaker bio coming soon...

Brian has held multiple product and customer experience leadership roles for over 15 years, working primarily in the online travel and connected home industries.  With expertise in ecommerce, digital marketing, product management, mobile, and customer experience, he brings a holistic and practical customer engagement mentality to every dialogue.  He's always driving for an optimal experience that will drive both business results and customer delight.

In his current role at ADT since 2011, Brian oversees customer experience for 17,000 employees and 6.5M customers, and also owns digital product for all customer facing channels.  With this responsibility the focus has been to improve employee performance at every customer lifecycle touch point, offline and online, and to additionally create and deliver amazing user experiences in the channels of web, mobile, social, IVR, notifications, and email.  As ADT drives into the home automation sector, with heavy competition from new entrants, customer engagement has never been a higher priority for senior leadership.

Previously, Brian worked at Travelocity for over 10 years, and in his last role he led the global digital marketing for one of the Internet’s largest travel brands, which included 60 websites with operations in 20 countries.  In addition, he drove the global product strategy for multiple years.

Speaker bio coming soon...

Tom Lombardo is the COO of Digital and Mobility Marketing at JLL, a leading global commercial real estate company headquartered in Chicago.  He is responsible for digital strategy, global program management and the management of enterprise platforms for the web, mobile, email and social media. This includes a global collection of corporate websites, mobile footprints and apps, marketing automation platforms and a marketplace for the lease/sales of commercial space and investment properties worldwide.  Tom specializes in the application of digital technologies within the growing B2B enterprise space.

Dr. Purcell currently serves as Senior Vice President, Customer Development for Essilor of America.  He has been part of the Essilor team for 5 years.  Prior to joining Essilor he spent 13 years as Senior Director of Professional Affairs for Johnson & Johnson Vision Care.

A graduate of the New England College of Optometry in 1984, Dr. Purcell participated in a group optometric practice for eleven years with his father in Miami Beach, FL.

Beginning in June 1991, Dr. Purcell joined the faculty of Nova Southeastern University College of Optometry.  During his career at the college, he was a principle in the development of the Department of Cornea and Contact Lenses.  Reaching the rank of Associate Professor, Dr. Purcell was responsible for both the didactic and clinical components of the program, serving as the Deputy Dean of the college.

Dr. Purcell is a Diplomate in the Cornea and Contact Lens Section of the American Academy of Optometry.

His energetic and enthusiastic style has made Dr. Purcell a popular lecturer internationally.  Purcell’s unique philosophies and practices have often attracted the media to focus attention on current optometric issues and research in the industry.

Ted began his career as a bellman in a fast-paced convention center hotel in Oklahoma City.  After spending a little over a decade in operations, he moved into progressive corporate positions with Choice Hotels International in Phoenix.   In 2002, Ted joined La Quinta to help usher in a new era of growth through online channels.  As senior vice president, marketing and ecommerce, Ted oversees all media, distribution partnerships and both e and m commerce platforms.  Through innovation, acquisition and franchising, La Quinta has continued to set records not only through multiple online and mobile initiatives but for the brand as well.  Ted is married, lives and works in Dallas and enjoys exploring the world, through travel of course.

Ajit Sivadasan is the head of global Web Sales and Marketing at Lenovo Corporation.  Lenovo is one of the world’s largest PC vendors with estimated sales of $30B in 2012-13.  In his current role as VP and GM of Lenovo.com Web Sales and Marketing, Ajit manages Lenovo’s extensive web presence and strategy across 70 countries.   Additionally he manages a sales P/L that includes web, phone and chat based sales for home and home office customers in seven major markets globally.

Ajit’s primary areas of interest and experience on the web includes managing site experience based on customer preferences from a behavioral and psychological standpoint, building best of class web capabilities utilizing the best of Web 2.0 technologies and developing tools and infrastructure to support rapid improvements to customer experience.  His recent presentations and talks to the industry have included such topics as, Channel Conflict Management, Designing Efficient Global eCommerce Organizations, Development Strategies that Afford Flexibility and Streamlining Supply chains for eCommerce and 4P Based eCommerce Management Systems.

Ajit has spent the last 10 years in the PC industry in various functional capacities including Sales and Marketing, IT and Business Transformation, and eCommerce Production and Operations.  Other roles in the past have included stints working for Deloitte and Touche as a Management Consultant in the US and working for various multinational companies in the Middle East and India in various industries.  He holds a B.S. in Industrial Engineering, M.S. in Industrial Management and an MBA from the Peter F. Drucker Graduate School of Management in Claremont, California. 

Tim Spencer is VP, Agency Sales at NewsCred. Tim is responsible for all agency business at NewsCred, including strategic partnerships allowing agencies and holding companies to leverage NewsCred's Content Marketing Cloud to drive their lines of business. 

Prior to NewsCred, Tim was VP, Sales & Business Development at Skyword, a content marketing company. Previously, Tim ran Global Sales for Focus Features, a leading film production and distribution company, and a subsidiary of NBC Universal. Tim is based in Boston, MA. 

Mr. Stover has more than 25 years of leadership in Consumer Industries and OmniCommerce-Enabled Business Transformation; converting Strategy, Technology, and Process into operational excellence.

He has worked across the globe successfully helping Global 50 and emergent companies deliver long-term profitable growth, appeared multiple times on radio and television and spoken at dozens of conclaves as an expert on Industry Convergence and Innovation.  

He has previously held positions as COO of a international holding company expanding brands from West to East, Trading Industries Lead in APJ for SAP, Global Partner in charge of Consumer Innovation at Deloitte and Retail Technology Partner at Accenture.

David is an experienced eCommerce executive with extensive experience in the critical role mobile is playing in the travel industry. He is currently the VP of Strategy & Operations for Travelocity’s global product and technology organization. David’s has previous experience leading online marketing for hotels.com and marketing analytics for Dell.