2018 CIO/CFO Virtual Event: Preparing for the ‘New Normal’: Scaling Service Organizations in the Face of Rapid Change
Why You Should Attend!
The possibilities promised in taking full advantage of the new digital service environment are virtually limitless. Artificial intelligence, the Industrial Internet of Things, and machine communication are expected to reshape the way we view service and business as a whole well through 2025. In this ‘new normal’ speed of change and technological advancement, service leaders are faced with numerous challenges, but preparing and scaling their field teams for growth and success can be key among them.
Argyle Executive Forum, in partnership with ServiceMax from GE Digital is looking to bring together leading IT and finance executives to discuss these topics and more at our 2018 CIO/CFO Virtual Event: Preparing for the ‘New Normal’: Scaling Service Organizations in the Face of Rapid Change. Join Patrice Eberline, Author and VP Global Customer Transformation at ServiceMax from GE Digital as she outlines strategies used to effectively scale service organizations in order to prepare for this future.
Key topics Patrice will be discussing include:
• Technological advancement across organizations
• Strategies to overcome challenges faced by leading executives
• Scaling teams and analyzing growth potential
• Best practices for success with an ever changing IT landscape
The "2018 CIO/CFO Virtual Event: Preparing for the ‘New Normal’: Scaling Service Organizations in the Face of Rapid Change" is proudly sponsored by:
ServiceMax – From GE Digital is a leading industry provider of field service management software – an estimated $25 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector. ServiceMax goes to every length -- from joining technicians on service calls to publishing the industry's leading online publication -- to help customers discover untapped innovation, unleash new revenue streams, drive efficiency, and most importantly delight their end-customer. To learn more, please visit www.ServiceMax.com.
This event will feature insights from top executives, including:
ServiceMax View Bio »
Patrice Eberline is Vice President of Global Customer Transformation at ServiceMax where she uses her years of service delivery experience working with prospects and existing customers to fully leverage the value of ServiceMax to their field service organizations.
Patrice brings over 18 years of services and leadership experience to ServiceMax, and has held key leadership roles in several fast-growing software companies. Focused on delivering high impact and long-term customer success, Patrice has a broad background in all aspects of implementation delivery, from methodology to package content, as well as creating/implementing best practice strategies for deployment, training, and adoption across large and complex organizations. Prior to ServiceMax, Patrice was with SuccessFactors, serving as Global Director of SMB Professional Services as well as SuccessFactors University. Prior to SuccessFactors, she was Vice President of Professional Services at Infor, where she led a global staff of consultants across four discrete Corporate Performance Management practices and hosted operations.
Patrice holds a Bachelor of Science degree in Business from the University of the Pacific, with special study in strategy development and conflict resolution.
1:00pm -1:05pm Argyle Opening Remarks
1:05pm - 1:50pm Thought Leadership Presentation by Patrice Eberline, Author and VP Global Customer Transformation at ServiceMax from GE Digital
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Vice President of Global Customer Transformation
1:50pm - 2:10pm Audience Q&A
2:10 - 2:15pm Closing Remarks
This event convenes Chief Information Officers, Chief Financial Officers, and their direct reports. Participation is reserved for IT and Finance Leaders that meet the following criteria:
- Leaders at the Director-Level and above from organizations with over $100MM in annual revenue.
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