Customer Experience (CX)


2018 Customer Experience Dinner: Lead with Customer Service for Your Digital Business Transformation

New York, NY - Feb 21, 2018


Staying ahead of the competition and continuously improving your customer satisfaction isn’t easy. Meeting the demands of new business models and creating an ongoing digital relationship with customers that delivers outcomes require your business to be fast and agile. As an innovative leader driving digital transformation, you must stay ahead of the curve and deliver a seamless, closed loop service experience for your customers.

Argyle Executive Forum, in partnership with ServiceNow, will bring together leading customer experience executives to discuss how digital transformation is impacting customer service. Other key topics will include:

• Mapping out your digital customer journey
• How IoT, AI, self-services, and big data can meet the customer demands of the future
• The demand for new talent, culture, and change management in the organization
• Delivering a seamless and agile customer experience

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This event will feature insights from top executives, including

Event Partner

ServiceNow was started in 2004 with the belief that getting simple stuff done at work can be easy, and getting complex multi‑step tasks completed can be painless. From the beginning, ServiceNow envisioned a world where anyone could create powerful workflows to get enterprise work done. Today, ServiceNow is the cloud‑based platform that simplifies the way we work. ServiceNow software automates, predicts, digitizes and optimizes business processes and tasks, across IT, Customer Service, Security Operations, Human Resources and more, to create a better experience for your employees and customers while transforming your enterprise. ServiceNow is how work gets done.


Speakers list coming soon!


This event will feature insights from top executives, including

Download Agenda
6:00pm - 7:00pm
Cocktail Reception
7:00pm - 7:15pm
Opening Remarks and Participant Introductions
7:15pm - 9:00pm
Roundtable Discussions & Dinner

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.