CIO WEBINAR: Staying Relevant in a Fast-Changing Infrastructure
Jul 17, 2018
As organizations move forward with their own digital revolution, A.I. has progressed to the front of the line in next-level technology implementation. As we see A.I.’s high level impact in customer experience and engagement, executives must evaluate the broader trend of A.I. in order to determine best practices for overall growth for today and in the future. Part of planning for the future is knowing where you are today – how that matches up against others in your industry -- and what actionable steps you can take to continue your evolution. Whether you are just starting your A.I. journey or well on the way to being a customer engagement innovator, building a CX strategy that will provide long-term competitive differentiation is on everyone’s mind. AI is helping companies of all sizes and in all industries keep pace with customer demands without burdening overworked call centers or busting budgets.
Join Argyle Executive Forum in partnership with Bold360 by LogMeIn in our 2018 CX Think Tank: Future Proofing Your CX Strategy with AI, as we discuss how AI is playing a key factor in helping companies create mature and innovative customer experiences. Other key topics we’ll discuss include:
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Area Vice President, Global Customer Service
Director-Analytics, Experimentation & Data Science
Vice President - Customer Journeys, Design Thinking and Innovation
BNP Paribas Group - Bank of the West
*Please note, the agenda is subject to change
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This event will feature insights from top executives, including
Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value. By leveraging the power of A.I., Bold360 helps personalize and enhance every engagement – no matter where it takes place – allowing companies to deliver better and more consistent customer experiences seamlessly across both A.I. and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human. For more information, visit www.bold360.com.
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