2019 CX/CMO Virtual Event: Improving Business Services with Customer Insights in the Age of Data Privacy
- Sep 17, 2019, 1:00 pm - 2:15 pm EST
Dating 4000 years ago was the world’s first customer complaint. Customer experience was not a top priority for businesses, but it mattered to customers just as much then as it does now. Fast-forward to today, where a single bad customer experience can be rapidly amplified and spread virally across the globe– damaging businesses in the blink of an eye. This makes a positive customer experience that much more important to execute. With everything moving towards digital, CX leaders are tasked with innovative strategies and techniques to better engage with consumers on websites and through the apps.
Join Argyle Executive Forum, in partnership with Bold360 by LogMeIn about lessons we can learn today from outdated customer experience practices, and learn best practices to execute an effective digital experience.
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This event will feature insights from top executives, including
Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value. By leveraging the power of A.I., Bold360 helps personalize and enhance every engagement – no matter where it takes place – allowing companies to deliver better and more consistent customer experiences seamlessly across both A.I. and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human. For more information, visit www.bold360.com.
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