Customer Experience (CX)

Dinner:

Customer Experience Leadership Dinner: Customer Service 2020: Are you ready for the Next Era of Customer Service?

New York, NY - Jun 06, 2019

Overview

We are at an inflection point in the customer-company relationship. With the rise of subscription-based revenue, and ubiquitous connectivity, customer service can no longer be an afterthought. The recurring revenue model is becoming the primary driver of profits—profits that can disappear in the blink of an eye as a result of poor service. Traditional, reactive customer service operations are not prepared for this shift. Customer service organizations must pivot to proactive customer service and protect the revenue streams that will power their businesses. 

Join Argyle, in partnership with ServiceNow, for an evening of networking and learning at our Customer Experience Leadership Dinner: Customer Service 2020: Are you ready for the Next Era of Customer Service?. During the dinner we’ll discuss topics including: 

  • The ROI of delivering best-in-class service experiences 
  • How service leaders engage the right customers through the right channel 
  • Four steps to transform your customer service 
  • Answers to your top service challenges

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Sponsorship Information

This event will feature insights from top executives, including

Event Partner

Speakers

Speakers list coming soon!

Agenda

This event will feature insights from top executives, including

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6:00pm - 7:00pm
Cocktail Reception
7:00pm - 7:15pm
Opening Remarks and Participant Introductions
7:15pm - 9:00pm
Roundtable Discussions and Dinner

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.